So, let’s see shortly the problem for the readers that did not see my previous post:

New Dream Network, LLC is a ICANN accredited registrar and, same time, a web hosting company.

When I bought 5 web hosting packages from them, I registered with them 5 new domain names, the registration included in the web hosting packages.

More than a week ago, they disabled my access to the domain name administration and I cannot change the DNS or transfer it to another registrar.

Some of the domain names are in the top (#1 or within the first five positions) in Yahoo! SERP, included the subdomains, for some the most important keywords.

Dreamhost did not answer and did not enabled the access to the administration of the domain names and do not want to give me the authorization code for the transfer of the domain names to another registrar, even after I sent them more messages.

Meanwhile, the web sites drop in the search engines SERP and I am losing money with every day that they are down.

Now, let’s just see the following possibility:

Someone owns a domain name that he promoted at a very high level.

The registrar of that domain name or someone close to it likes it and wants it.

It seems that it is enough to disable the access to the administration to the domain name, wait till the domain name will expire, and let the desired person or company to buy it.

All this time, till the domain name will expire, the registrant (the owner of the domain name) with the access disabled can do nothing because, as ICANN and Internic say in the section “Helpful Hints for Resolving Customer Service Complaints“, “If you cannot resolve your customer service complaint with the registrar, you should contact the appropriate consumer protection agency that addresses customer service complaints in your jurisdiction.”

So, if the registrar and the registrant are from different countries, there is no appropriate consumer protection agency to help you with this kind of problem and, if the registrant has not enough money to be helped by a private agency or attorney, the domain name is lost, even if the registrant has all the needed proves and evidences.

So in my situation I can say goodbye to my domain names registered with Dreamhost.

My only and very little chance is to make Dreamhost sensitive to my posts in this blog as well as in all the web sites, web forums, chats, mailing lists and any other online possible Internet resource, including my own network, in order to give me back my domain names. And this is my intention.

This entry was posted on Tuesday, February 12th, 2008 at 2:17 pm and is filed under Business, Companies, Domain Names, Dreamhost, IT, Internet, Legislation, Search Engines, Web hosting, Webmasters. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.