Definition of the model
The business workflow analysis is a platform of software packages of reduction of costs and Management of the Performance in network post in post (p2p) ABC-ABM not dependent from servers. Appeared on the world market recently, these solutions allow to calculate and to transform the costs of dysfunctions that the company usually undergoes, and the distances from earnings reports, in a force, an immense asset strengthening its efficiency.
These tools address to the Managers: responsible of strategies, marketing, production, human resources, quality, financial, guards analysts, knowledge managers, chartered accountants, the frame and the staff of execution.
This software packages of Business intelligence is Groupware also known under the naming ��Business Management Systems p2p “. Solutions networks peer to peer synchronizing in real time and in all the levels of collaboration functions ABC (activity-based costing) and ABM (activity-based management) of help in the optimization of the business management, they allow to reach objectives of reduction of costs and distances from earnings reports, objectives of business intelligence, strategic management of performances and organizational change.
Business Workflow Analysis (BWA) is configurable to measure for the company, the hospital complexes and the public administration. BWA uses a pilot ODBC to share and to import data of analysis of any systems.
It supplies in a working team with tools of help in the piloting of the chain of internal value, to estimate the own progress, to control its functioning and its dysfunctions, to settle tensions between its members and the other groups of the environment. By these tools the study group controls itself, is reflected and controls itself in least costs and for the best possible result.
Three levels of business workflow analysis
The system divided into three levels of control of piloting of the chain of internal value : -Software packages of control of the functions of the company ; -Software packages of global regulation of costs of dysfonctions in real time ; -Software packages specialized of the extension of particular functions ABC-ABM;
Software packages of control of the functions of the companies.
They are tools: -of diagnosis and quantification of the indicators of piloting and the recoverable potential -of organization and strategic economic planning with consideration of the system of pay and motivation (premiums of objective, profit-sharing, salaries in the merit) -of evaluation and reporting of accounting results
Software packages of global regulation of costs of dysfonctions in real time.
They are the software packages of mastery in real time of the costs of regulation 5 generative basic dysfunctions of outlays and the distances from accounts of management: -Master costs of absenteeism -Master costs of occupational accidents -Master costs of qualitative defect -Master costs of relative direct distances from productivity in the time of hand of work and consumption materials -Mastery of the costs of rotation and forming (training) of the staff.
Software packages specialized of the extension of particular functions ABC-ABM
They are software packages: -of strategic management of human resources -of strategic management of the productivity -of strategic management of the logistics / supply chain -of strategic management of knowledge, memory of the company, -of strategic management of the quality / Industry – Business – services; -of strategic management of the quality / Health
Tools of control of the global management of the functions of the company
3-1/ Software packages of diagnosis and quantification of the indicators of piloting and the recoverable potential. These tools supply in the financial and accounting service the tools of help in the diagnosis of the potential of costs led by dysfunctions: identification and quantification of the inductors of costs on which the frame can act, evaluation of the indicators of piloting of the value, the development of the performance and the strategic watch. Three tables of seizure �Table of seizure of the data of analysis of the distances from earnings reports of the last 3 exercises;
�Tables of calculation of the indicators of piloting of the value and the strategic watch: -Recording of the data of calculation of the margin on variable costs (MVC) and the added economic value (AEV); -Calculation of the value CSMVC (Contribution schedule to the margin on variable costs): the indicator of the construction of the profit, necessary for the operational piloting of the chain of internal value and strategic watches; -Calculation of added value human resources (AVHR) from the data of the curve of learning: this indicator gives you the growth rate of your figure of business N+1 on the basis of the acquired know-how;
�Table of constitution of the data of analysis of the accounts of management (count loads / accounts products exercise N-1): to establish these data in dialogue with your co-workers or your committee of piloting.
Analysis and data processing All the processes of analysis, calculation and the report are generated automatically.
3-2/ Software packages of organization and the strategic economic planning with consideration of the system of pay and motivation (premiums of objective, profit-sharing, salaries in the merit)
These tools supply in the head office of company the tools of organization of the company with centres of costs and strategic economic planning, which besides the classic process, takes into account, the system of motivation of the staff in the reduction of costs and in the infringement of fixed objectives.
Modules of organization: �Railing of organization of the centres of costs and responsibility �Table of declension of the missions of the centres of costs in strategic objectives: -Specification of the structural constituents of the objectives of performance; -Specification of social constituents; -Specification of socioeconomic objectives.
Modules of economic planning: �Keys of elaboration of standards and preparation of the plans of mastery of costs and added economic value (MCAEV). �Table of economic forecasts integrating visible costs and costs hidden from dysfunctions �Key of distribution of Distributed Added value (DAV): premiums sat on the performance and the diagnosed potential. �Structure thresholds of motivation �Action plan persons who has right of way MCAEV of the centres of responsibility �Key of declension of strategic objectives at the level of the individuals and the teams. -Index card automated of transfer of periodic results in tools f organization / economic planning and in the tools of accounting evaluation and reporting.
3-3/Software packages of evaluation and reporting of accounting results One distinguishes two groups of tools Tools automated by data processing accounting intermediate (quarterly / biannual) in real time: -Name specific State of collective and individual performances: rates of the centres of responsibility and the employees in the collective result �Synthesis of the data of evaluation of accounting performances by indicators of costs �Periodic Balance by constituents of led costs �File of transfer of accounting data and calculation of the distances from variable costs (accounts of loads and count products) �Key of distribution of distributed added value (DAV) of period �Index card – key of evaluation of individual performances and transfer of the premium DAV in the pay
Tools automated by data processing annual and of projected analysis of accounts: �Files of transfer of the annual data of diagnosis in modules of diagnosis. -Transfer of the data of analysis and calculation of the distance – type of the accounts of variable costs -Transfer of the data of calculation of the value of the indicators of piloting and strategic watch -Transfer of the data of realization of the recoverable potential �Reporting and audit of consolidation of the data of accounting performances: -Operators, objective and methodology -Analysis and programming of indicators and ratios of piloting of the performance -Analysis and programming of the earnings reports of synthesis -Analysis and programming of the ratios of structures, and automatic release of successive accounting processes by taking into account updated standards: capacity of self-financing, breakeven points, synthetic balance, detailed balance, funds statement, cycles of exploitation, synthetic finance, table of investment, table of depreciations, activities of trade, activities of production, external loads, taxes and taxes, loads of the staff and the others and detailed finance.
Index card automated of transfer of the periodic results in purposes of realization of the potential, in purposes of operational follow-up and in tools of general accounting.
The tools of regulation of costs dysfonctions in real time
The result of the exploitation is determined by the difference between sales and the loads which are brought back to them. �The tools of global strategic regulation of costs and performances in real time supply in operational directions tools to act on what is controllable by them, (variable costs) and to optimize margin, distance between sales and variable costs. �The action of these decision-makers is effective only if they can identify the causes of distances. The engine of diagnosis identifies five basic abnormalities to which the attention of operational directions is attracted in a global and systematic way, taking into account their effects of structure and distribution in a step of management by process. This one grants priority to the common result and to the cohesion of group to play collective. �The tools of regulation are directed to the mastery in real time of the costs of absenteeism, occupational accidents, qualitative defects and distances from direct productivity and from the distances from integrated rotation – forming.
The tools of regulation are constituted by 5 types of tables:
� Railing of analysis and quantification
� Dashboard of recording of weekly data
� Dashboard of monthly synthesis
� Summary statement of performances by team and a person
� Index card automated with transfer of the periodic results of the tools of regulation in the tools of evaluation and reporting in the accounting purposes of reporting and in the purposes of reporting quality.
Software packages specialized of extension of particular functions ABC-ABM
5-1/One distinguish two categories of software packages specialized of strategic extension of the functions of companies:
�Tools of management of the quality in standards ISO 9001 / on 2000 �Tools to measure in answer to particular preoccupations: -Concerns of Management of human resources -Concerns of Management of the productivity -Concerns of Management of the logistic function and the supply chain -Concerns of Management of knowledge We give below details on the tools of management of the quality
5-2/Tools automated by management of the quality industry / business / services
They are consisted generally by two types of modules: �Files of transfer of the data of results of performance quality from software 4 to software 9 for the purposes of reporting -Synthesis of the strategic actions of improvement of the structures of the company -Synthesis of the strategic actions of the social by composing performance -Synthesis of social performances and economic performances of mastery of the reducing dysfunctions of the value for the external customer and for the internal customer
Modules of food of the repository modules qualities of controllable actions on site where at distance by the body of accreditation quality:
-Modulate rights and information of the customer (RIC) -Modulate management of the establishment and the sectors -Modulate management of human resources (MHR) -Modulate management of logistic functions (MLF) -Modulate management of the system of information (MSI) -Modulate management of the quality and prevention of risks (MQPR) -Modulates surveillance, prevention and control of risks (SPCR)
5-3/Tools automated by management of the quality in the establishments of health.
They are consisted generally by two types of modules: �Files of transfer of the data of results of performance quality from software 4 to software 10 -Synthesis of the strategic actions of improvement of the structures of the company -Synthesis of the strategic actions of the social by composing performance -Synthesis of social performances and economic performances of mastery of the reducing dysfunctions of the value for the external customer and for the internal customer
Repository modules of controllable actions of quality on site where at distance: -Modulate rights and information of the patient (RIP) -Modulate file of the patient (FP) -Modulate organization of the coverage of the patient (OCP) -Modulate management of the establishment and the sectors (MES) -Modulate management of human resources (MHR) -Modulate management of logistic functions (MLF) -Modulate management of the system of information (MSI) -Modulates sanitary attentiveness of blood transfusion safety (SABT) -Modulates surveillance, prevention and control of the infectious risk (SPCI)
Treatment of the difficulties of implementation of tools
The biggest obstacle in the application of the solutions of strategic management of the companies is to convince the frame and the staff of the utility of these tools.
Consensus is generally obtained on one hand by the initial diagnosis of the recoverable potential. �The importance of the recoverable potential reserve by the reduction of costs hidden from dysfunctions arouses first of all interest and membership of the staffs centre responsible for the management and for the balance of the company. -As information the average costs of dysfunctions by sector with regard to their salary mass are 109 % in the industry, 43 % in insurances and banks, 48 % in hospital complexes, 65 % in the administration and the local governments. -The rate of recovery of the diagnosed potential is 85 %.
�The system of motivation based on the distribution of the potential to be got back between the company and its employees arouses generally interest and membership of the staff of execution.
�The staff of frame and the users receives besides a training strengthening the mastery of tools and the corporate culture in strategic management.
System of import and export of data of existing computer.
Technology used, ODBC, makes BWA compatible to all the information systems using this language ODBC.
BWA uses the pilot ODBC: -to import tables of complete data of DBMS of company (as Oracle, Sybase, or SQL SERVER Microsoft), -to create data bases by service from systems back-office, -to look for data on specific criteria Oberon of systems of company or the other data bases, -to convert data of Access Microsoft, -to create reports and models.
BWA uses ODBC: -to make mailings with Microsoft Word (Windows), -to create graphs or tables with double entrance with Microsoft Excel, to protect information in SGDB of company, as SQL SERVER Microsoft, -to analyze in depth data by tools of requests or analysis as Brio Query or Crystal Reports to create graphs, adequate requests or reports, to create an Microsoft application Visual Basic to reach the data of the pilots OCBD.