Apologies and replies to complaints
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Apologies and replies to complaints Scuze şi răspunsuri la reclamaţii 10 March 1990 Order No : 4365 – 30 dozen wine glasses Dear Sirs, In reply to your letter of 3 March on the subject of the non-delivery of the … Read More

Letter of apology for delay
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Letter of apology for delay Scrisoare exprimând scuze pentru întârziere Dear Sir, We much regret that we have been unable to complete your order by the fifteenth, as promised. Unfortunately, we have experienced considerable difficulty in obtaining raw materials, owing … Read More

Complaints
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Complaints Reclamaţii 12 March 1990 Dear Sirs, We have just taken delivery of the articles in our order No 143j2 A. We regret to inform you that the bathroom cabinets (with mirror, strip lighting and shelf, colour: dark, maritime, pine) … Read More

Letter requesting a settlement of account
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Letter requesting a settlement of account Scrisoare solicitând reglementarea contului Dear Sir, We shall be greatly obliged if you could favour us with a cheque for the goods supplied to you during October and Novermber last. Our accounts are balanced … Read More

Packing and transport
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Packing and transport Ambalare şi transport 30 January 1991 Dear Sirs, We have received your letter of 5th January. All the containers are clearly marked with the accepted interna-tional sign-fragile-top-bottom. We thank you for your order. Yours faithfully, Cordon Barries … Read More

Confirmation of delivery
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Confirmation of delivery Confirmare de livrare 20 July 1990 Dear Sirs, We thank you for your consignment of 26 June which arrived this morning within the required time and in good condition. The invoice and the goods tally perfectly. We … Read More

Placing Orders
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Placing Orders Plasarea comenzilor 23 December 1990 Dear Mr. Collins, After having examined the catalogue you recently sent us, we have pleasure in sending you herewith an order for trouser skirts, length 9cm, on a straight belt mounting with slide … Read More

Covering letter with literature and samples
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Covering letter with literature and samples Scrisoare de ofertă cu material publicitar şi eşantioane Dear Sirs, Please find enclosed the latest literature and samples of our new range. I have also included a display kit for your window or counter … Read More

Letters of introduction
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Letters of introduction Scrisori de prezentare Peel & Rose Ltd 5 Ryder Street London EC2 Tel 01-602-5413 15 Ian. 19… Dear Sirs, This will introduce Mr Ronald Blair, the Head Buyer for the Silks and Linen Department of our firm. … Read More

 Acknowledging an enquiry
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Acknowledging an enquiry Confirmarea unei scrisori Solicitări informaţii 9 February 19… Dear Mr Bronson, With reference to your letter of 25 January 19.. ., we have pleasure in sending you our latest catalogue. We are quite willing to send you … Read More

Requests for information
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Requests for information Solicitare de informaţii 4 March 1991 Dear Mr Godart, We acknowledge reception of your brochure present-ing the new items in your Weedolex range. We would be very grateful if you would let us have further details of … Read More

Examples of letters
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Examples of letters Modele de scrisori CHARLES BUTTERWORTH LTD (Furniture Manufacturers) 17 Hill Eoad, Cambridge, 6ZE2DP Telephone 0694326 Telex Bworth 11233 Fax Bworth 17241 Your ref : MO/AA                   Our ref : PT/RO Mr M. Cameron Furniture Dept Knights Ltd 15 … Read More